Shipping policy

Shipping Policy

Thank you for shopping with Lost Terminal. We aim to provide a smooth and reliable delivery experience for all our customers.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Since our products are made on demand, processing may take slightly longer during high-demand periods, sales, or holidays.

Once your order is processed and shipped, you will receive a shipping confirmation email with tracking details.

Shipping Time

Domestic Shipping (India)

Estimated delivery time: 5–8 business days after dispatch.

Delivery times may vary depending on:

Your location
Courier partner availability
Weather or logistics delays

Shipping Charges

Shipping costs are calculated at checkout based on:

Delivery location
Shipping method selected
Order weight and quantity

Promotional offers such as free shipping may be available during special campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS that allows you to track your shipment in real time.

If you do not receive tracking information within 3 business days, please contact our support team.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

High order volume
Courier service disruptions
Public holidays
Natural events or unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct at checkout.

Lost Terminal is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an address error, please contact us immediately at:

Email: lostterminalsupport@gmail.com

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us within 48 hours of delivery with your order details and photos (if applicable).

We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at: